Companion Care (Friern Barnet) Ltd T/A Vets4Pets

I feel so incredibly blessed that this was my beautiful girl’s vet. Every single person we encountered showed nothing but kindness, compassion, love, and genuine care. I’m beyond grateful for a place like this where people truly care about our fur babies. My sweet girl Lily was always treated with so much love and tenderness. Thank you all 🤍🙏🏼

Rayyan Elodimuor MRCVS Is a star VET. She has compassion, excellent expertise and knowledge, analytical with a lot of genuine care for my Coco. She is the BEST. Not to mention Petra, the practice manager with excellent interpersonal skills with high level of professionalism. They are my heroes. I would like to see Rayyan produce TV program. She would be super excellent. Bless this practise. They are all brilliant including nurses and the whole team helped my Coco. 🫶🏻🙏🏻🐶

No empathy, no communication, no respect. I brought a neglected cat to this clinic after caring for it for several months and forming a strong bond with it. The cat showed clear signs of neglect, but the staff treated the situation with cold indifference. Once the cat was taken, I received no acknowledgment, no kindness, and no information. Every question I asked had to be forced out of them, even though I was very concerned and emotional. I left my phone number to be passed on to the cat’s owner, but I doubt this was done, as it seems unlikely that a loving owner would have wanted to contact me. I had previously written to the clinic about this, and received no response at all. Their lack of empathy and basic decency was deeply upsetting and disrespectful to someone who had put so much effort into helping a vulnerable animal. I left feeling ignored, distressed, and almost as if I had done something wrong by trying to help. Avoid this clinic if you expect compassion, clear communication, or respect for both animals and the people who care for them.

It's a great place for your pet, and all of the staff are helpful and kind. They are very patient , and all the staff and doctors are very experienced and professional.

I am taking my cat for the last 8 months at the vet for pets with pet plan!today they told me when I called them to book an appointment for nail clipping that I don't have other free nail clippings for my cat and that I have to pay 25£!!!25£ I pay for my nails and I am spending 45 minutes!so they are asking me to pay for my cat 25£for 10seconds!it's a joke!!!!when I asked them to explain how that 25 £are in time why is so expensive no answer nothing they told me this i the price!25£FOR NAIL CLIPPING FOR 20 SECONDS!THE CONCLUSIONS ARE YOURS so a few minutes ago the manager called me with no explanation about the 25£he just told me that's the price for 15minutes consultation!but I don't want consultation i want the nail clipping and he told me that if I don't like it I can go somewhere else but I have the pet plan !if they refund me I will definitely go somewhere else with serious and professional people because this VET FOR PET IN FRIERN BARNET RETAIL PARK IT'S A JOKE WITH UNPROFESSIONAL PEOPLE

Nothing but praise for all the team. Our dog was very ill with a hard to diagnose cancer and unfortunately had to put to sleep . Rani and the team showed nothing but care & kindness to our dog & us at a very difficult time .

Turned up for an emergency with my dog (suspected ear infection). Their website says they’ll see any animal in an emergency. Surgery was empty, but the receptionist kept saying they were “too busy” and had only one vet. I explained it would take seconds to check if she needed hospital care or ear drops, that I was going away and worried, and that my surgery was far away and closed today. I agreed to pay the £60 fee (which she kept repeating- I understood and agreed to pay it), but they still refused to see her and sent us away. Absolutely unacceptable.

Wonderful team at Friern Barnet Vets4Pets! Dr. Rani, the other vets and the reception team are always kind, gentle and caring with our cat. We fully trust this practice.

We have been clients at this location for 2 years before we moved, and I have nothing but great experiences over this time. We have done: Teeth cleaning for my dog; Annual vaccinations; Emergency appointments; Blood tests; Surgery on my dog’s back area bc of a dangerous lump. Very happy to recommend them!

First time in 2 years as a pet parent when I feel comfortable going into a veterinary shop. Great customer service provided by the reception while we waited to see our future doctor. Very kind and skilled woman called Georgi or Gia greeted us with a smile at the door and seconds later Ena( my little teacup yorkie) was in her arms. Thank you in millions for the love and care you have provided to our puppy while in there. Very great advice provided. I am very pleased and thankful for my visit today at Vets4Pets in Friern Barnet. I highly recommend you to ask for Giorgi when booking your next appointment. The vet is conveniently located inside pets for home in n11, with plenty of choices for your paw friends and also plenty of parking. In Vets4Pets I felt something never felt before, they are humans that care for your and your little one, I think this is a problem in uk when it comes to doctors of any kind, no feelings involved, you don’t feel they care for you. I highly recommend over and over again this clinic, really impressed with everything from how clean to how skilled and caring are the staff members. Call them first to book your appointment.