Medivet Temple Fortune

Medivet Temple Fortune is part of the Medivet group (a corporate veterinary provider). The clinic advertises a wide range of diagnostics and procedures (including endoscopy, ECG, imaging, and “keyhole surgery”), and it’s accredited as an ISFM cat‑friendly clinic. Reviews most often describe smooth, time-sensitive admin and medication requests (including arranging pet travel paperwork and providing insulin/anxiety medication within 48 hours), plus staff taking time to help pets feel at ease; one recent review strongly disputes clinical decision-making, alleging a wrong diagnosis and a rushed move to anaesthetic surgery without examination.

Services

• •Routine care: vaccinations, parasite care, microchipping, neutering, nurse clinics, 15‑minute consultations.
• •Diagnostics & imaging: in‑house laboratory, X‑rays, ultrasound, ECG, endoscopy.
• •Surgery & procedures: dentistry; “keyhole surgery” (minimally invasive surgery is mentioned on the website).
• •Pain/rehab adjuncts: acupuncture; rehabilitative medicine is listed as a specialty.
• •Travel: Animal Health Certificate (for pet travel); one reviewer describes the team arranging travel approval quickly on a deadline.
• •Home visits (listed on the website).
• •Species seen (per website): cats, dogs, rabbits, poultry, and small mammals.
• •Out-of-hours (as stated by the clinic): provided via “Medivet 24 Hour Hendon”, with no charge for assessment by phone and an out-of-hours consult fee of £130.

Pricing

• •Out-of-hours consult fee: £130 (with no charge for assessment by phone, as stated on the website).

People

• •Lauren and Shaina are named in one review for supporting a family at an end-of-life visit for their dog, described as professional and kind.
• •Multiple reviewers describe the wider team (vets, nurses, and staff) as taking time to get to know the pet, put them at ease, and build trust, making visits feel more manageable for anxious pets and their owners.
• •One reviewer alleges they were not informed about medications until after paying and felt decisions were rushed; they also say a complaint email was not answered.

Reviews

4.8 stars from 204 reviews. The latest reviews are mostly 5-star with one recent 1-star complaint. “”

• •Speed and practicality when time matters: one owner describes urgent help completing pet travel approval and obtaining additional medication within 48 hours despite holiday timing.
• •Pet handling and visit experience: several reviews mention staff taking time to settle pets and build trust, making appointments feel positive.
• •Appointments/admin: “easy to get” appointments is specifically mentioned.
• •Serious negative clinical/communication complaint (conflicting with the positive trend): one reviewer alleges a wrong diagnosis and being pushed toward surgery under anaesthesia “without examining” their cat, plus undisclosed medications appearing on the bill and no response to a complaint email.