Hendon PDSA Pet Hospital

Hendon PDSA Pet Hospital is part of PDSA (a national pet charity) and is positioned to provide free and low‑cost veterinary care to pets in need (per its website). Recent reviews describe a busy service where some owners accept long waits as part of the trade‑off, while others report rudeness at reception and a poor experience. Concrete points mentioned include waiting over an hour to be seen, and comments that staff are “committed to helping animals wherever they can.”

Services

• •Free and low-cost veterinary care for pets in need (stated on the clinic’s website).
• •The website also references PDSA Pet Insurance in connection with helping fund treatment for sick and injured pets (no specific clinical services listed in the provided site summary).

Reviews

Google rating: 4.5 stars from 1,444 reviews. “”

• •Helpfulness vs. rudeness: Several recent reviewers describe “great service” and “very helpful and supportive” staff, while others report staff being “rude,” including a complaint focused on the receptionist.
• •Waiting times: Long waits are specifically mentioned (e.g., over an hour; “wait times can be long”), with at least one reviewer saying staff still “do what they can.”
• •Experience can feel inconsistent: Some owners say they’d return due to the support provided, while others say the visit was a waste of time and money and they won’t go back.