Hendon PDSA Pet Hospital – Vets in Barnet
Clinic Overview
- Recent feedback is mostly positive, with several reviewers describing great service, friendly staff, and a supportive atmosphere. - Reception is a recurring theme: some owners praise the front-desk team, and Polly is mentioned by name for her kindness, while others report rudeness. - Waiting times remain a common drawback, with one reviewer describing a wait of over an hour and another saying waits can be long.
Hendon PDSA Pet Hospital in Barnet is part of PDSA, a national pet charity. It focuses on providing free and low-cost veterinary care for pets in need. Recent feedback points to a generally helpful, supportive team, alongside some reports of long waits and occasional poor front-desk experiences.
Services
- •Free and low-cost veterinary care for pets in need.
- •General support for sick and injured pets through the PDSA service model.
- •PDSA Pet Insurance is referenced by the organisation in connection with helping fund treatment.
- •Recent reviews specifically mention care for cats, with owners describing staff as friendly, clear in their explanations, and supportive during visits.
Pricing
No published pricing information is currently available for this clinic.
People
Recent reviews specifically praise receptionist Polly for being kind, helpful and understanding. More broadly, reviewers often describe the team as friendly, supportive, and committed to helping animals.
Reviews
Hendon PDSA Pet Hospital has a Google rating of 4.5 stars from 1,464 reviews.
- •Recent feedback is mostly positive, with several reviewers describing great service, friendly staff, and a supportive atmosphere.
- •Reception is a recurring theme: some owners praise the front-desk team, and Polly is mentioned by name for her kindness, while others report rudeness.
- •Waiting times remain a common drawback, with one reviewer describing a wait of over an hour and another saying waits can be long.
- •Reviews suggest the experience can vary, with many owners saying staff explain things well and look after pets carefully, but a smaller number reporting a frustrating visit.

