Medivet Cockfosters

From booking an appointment, whether urgent or routine, to check up or treatment procedures, to discharge advice or follow up plans, it is a very smooth journey at this clinic. I have nothing but gratitude for the care, compassion, and clinical expertise of the staff members at Medivet Cockfosters. I would definitely recommend this clinic to any pet owner.

I have 2 dogs. Sadly both unwell. These guys have been amazing with helping us get through this. Both dogs are on quite a bit of medication and the staff there go above and beyond to help in anyway they can. I cannot fault any of them. In all my sadness I go in there and we always have a laugh. They genuinely love all the animals that walk through the door. Love everyone in there 🩷💚💙

I regret having to write this review, as I don't like calling people out. However, certain behaviours at this practice need to be addressed especially when pet owners are placing their trust in them to care for animals they love. In my experience, the standard of care here is no longer adequate, which is why my pet is now registered with Creature Comforts, where he has been treated exceptionally well. I had several interactions with a female receptionist who appeared noticeably warmer and more accommodating towards certain customers, while being abrupt or dismissive with others. Consistent courtesy at the front desk is essential as it shapes the first impression of the practice. For instance, when a large Labrador nearly attacked my puppy, she laughed and cooed at the dog, saying, “oh you’re being silly again.” In contrast, when my very small puppy, who was in chronic pain due to a hip condition that had been misdiagnosed by this practice, reacted defensively, she repeatedly and coldly told us that his behaviour was unacceptable and that we urgently needed to see a behaviourist. Beyond this, my experiences with the vets suggested a pattern of avoiding clear diagnosis, which resulted in repeated consultations and ongoing medication costs. For example, when my pet had a UTI we were advised to use anti-inflammatories and return for another appointment, rather than being prescribed antibiotics that would have resolved the issue. Even more concerning was the time my pet’s severely deformed hip was dismissed as a knee problem. By comparison, the vet at Creature Comforts diagnosed the issue during our first visit simply by examining his hip. He was then immediately referred for an X-ray and advised that urgent surgery was required. I am aware that others have had positive experiences at this practice. However, in my case, the level of care was inconsistent, and I am not willing to take that risk when it comes to my pet’s wellbeing.

Always great service and kindness shown to my dog.

My little 11 month old Bichon Amelie was spayed yesterday at MEDIVET Cockfosters I felt so safe leaving my little pup with Livia She is so kind and her genuine love of animals shines through as well as her professionalism The nurses are so sweet and caring too I couldn’t want for a better team Thankyou all at MEDIVET Cockfosters I feel privileged that my fur baby is a patient at this clinic xxxx

5⭐️ service and care. Our dog has been registered with this clinic since he was a puppy 4 years ago. Fantastic, friendly, and professional care each time, whether routine appointment or an emergency one. I happily recommend this clinic to anyone else who would like great care for their pets.

I have always been so assured and feel as if my dogs are very well looked after by Medi Vets in Cockfosters, they are friendly and very knowledgeable.

I’ve been bringing my dog to this vet for years. She’s had an allergy since she was a puppy and has been on lifelong medication. Despite repeatedly explaining that I give her half a tablet in the morning and half in the evening, this has never been properly noted in her records. I’ve told multiple vets the same thing, yet I keep getting different advice and inconsistent instructions. Some vets have told me to give her half a tablet once a day — which I’ve tried — but I always return to the routine that actually works for my dog. When I explain this, I’m told, “If it works for her, that’s fine.” So why is it not being respected or recorded? Now that I’m trying to wean her off medication and only needed a two-month supply, I was outright refused. A new vet — who has never even seen my dog — called me, read off the notes, and spoke to me in a condescending, dismissive manner as if she knew better than I did. She clearly wasn’t interested in hearing what I had to say. When I voiced my frustration (rightfully so, after years of poor communication and lack of continuity), I was told to find another vet. That’s the kind of “service” I received after years of loyalty. I’m appalled. The lack of care, the refusal to listen, and the way I was spoken to is unacceptable. I know my dog better than anyone, and I deserve to be treated with respect — not brushed off and told to go elsewhere simply because I challenged the poor handling of her care.

We have been coming to Medivet Cockfosters for many years now and our 3 dogs are treated with such care. Staff all genuinely love animals and always take time to interact with the dogs first before any treatment. Communication is easy both via telephone or email. We get to request the same vet so there is continuity of care and knowledge of the pets, but on occasions when this is not possible we have had no issues with other vets. Thank you as always to Livia and the wonderful vet nurses at the practice.

Have been taking our sickly elderly dog here for years and now our new puppy, and are super satisfied. Vet Livia and the entire team are so so friendly and helpful! Our dogs love them and have always been well cared for.