Dog & Cat Vets in Barnet

## Summary Creature Comforts Barnet is set up for both routine care and urgent cases, with multiple recent reviews describing same-day emergency access and rapid treatment decisions. Owners repeatedly mention a calm, “clean” clinic environment designed to reduce stress (treats/tennis balls for pets, tea/coffee for owners), and several describe staff taking time to explain what’s happening and keep pets settled. Concrete examples mentioned in reviews include: - A same-day emergency appointment where a dog was diagnosed with a uterine infection and taken to surgery within the hour. - An emergency visit after a dog ate a toxic substance, handled “calmly and efficiently,” with the process explained. - Staff spending time acclimatising an anxious dog so vaccinations could be given without a muzzle. - Extras aimed at lowering stress, such as goodie bags for pets when they leave. ## Services Services and capabilities explicitly mentioned in the latest reviews include: - Same-day emergency appointments - Surgery (a dog operated on urgently for a uterine infection) - Treatment for toxin ingestion (emergency assessment and management described) - Support for neurological emergencies (a cat seen during an epilepsy attack) - Routine check-ups (including senior cat check-ups) - Vaccinations/injections - First aid training session (for owners) - Online appointment booking (mentioned as “easy”) ## People - **Kate (vet)**: One reviewer describes Kate spending significant time helping an anxious dog acclimatise so injections could be given “with no bother” and without needing a muzzle. - **Reception/team (names not given)**: Several reviews highlight the front-of-house experience—welcoming arrivals, offering tea/coffee, and keeping the process calm during emergencies (including explaining next steps during toxic ingestion and urgent cases). ## Reviews **Google rating: 4.9 stars from 127 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Fast access for urgent problems, including reports of same-day emergency appointments and very rapid progression to surgery when needed. - Clear communication during stressful visits (owners mention the team explaining the process during emergencies). - Strong emphasis on reducing pet anxiety: acclimatisation before injections, treats/tennis balls, and “goodie bags” to make visits positive. - Clinic environment repeatedly described as clean, calm, and thoughtfully designed to put pets (including senior cats and anxious dogs) at ease.

## Summary Wellpet Veterinary Practice Ltd is a veterinary clinic for cats and dogs, and is also described in the clinic data as a **veterinary nurse training facility**. No corporate group affiliation is stated in the information provided. Reviews most often describe supportive, calm handling and clear explanations during consultations (including discussing diagnosis and treatment options), but a small number of recent reviews report the opposite—**a rushed appointment after a long wait**, and **front-desk interactions described as aggressive**, particularly around cancelling a **monthly pet-plan**. Concrete details mentioned by owners include: - **Cat and dog care** across multiple visits (both routine and illness-related outcomes reported). - **Vaccinations**, including a visit specifically for a **FeLV vaccination** (with one reviewer disputing the advice they were given about vaccine coverage). - A clinic environment described as **spotless, well-equipped, and calming** (from one detailed account). - A **monthly pet-plan** arrangement is referenced (with one reviewer unhappy about cancellation/fees). ## Services Services and capabilities referenced in the provided information include: - **Veterinary care for cats and dogs** (multiple reviews mention ongoing care for both). - **Vaccinations**, including **FeLV vaccination** (explicitly requested in one review) and discussion of **core vaccines**. - **Examinations and treatment planning**: one owner describes a thorough exam, detailed Q&A, and explanations of diagnosis and treatment options. - **Veterinary nurse training facility** (listed in the clinic data). ## Pricing - One reviewer reports paying **£70** for an appointment (they felt the consultation was rushed and not worth the cost). ## People - **Reception team (unnamed):** Experiences are mixed. One detailed negative review describes a receptionist as “rude and aggressive” when the client tried to cancel **monthly pet-plan payments**, including mention of debt collectors. Other reviews describe reception/check-in as welcoming and efficient. - **Veterinary team / “Dr.” (unnamed):** One detailed review describes the vet as taking time to examine a cat thoroughly, answering questions in detail, and clearly explaining diagnosis and treatment options. Another review reports the vet **rushed the appointment** and gave advice the client believed was incorrect regarding protection from core vaccines versus FeLV vaccination. ## Reviews **4.8 stars from 149 reviews.** Themes below are drawn from the latest written reviews available to us. - Many owners describe **kind, helpful staff** and repeat use for both **dogs and cats**. - A detailed positive account highlights a **thorough exam**, **clear explanations**, and a **clean, calm clinic environment**. - A small number of recent negative reviews report **front-desk conflict** (especially around **pet-plan cancellation/charges**) and one report of **long waiting followed by a rushed consultation**. - One reviewer raises a specific concern about **vaccination guidance** (attending for **FeLV vaccination** but feeling the advice given about coverage was wrong).

## Summary Hendon Vets 4 Pets Ltd is part of the Vets4Pets group. The practice is set up for on-site diagnostics and surgery, with facilities listed for digital X‑ray, ultrasound, ECG, an in‑house lab, an operating theatre, a hospital ward and an isolation unit. Recent reviews include multiple owners describing urgent injury workups with imaging and same-day care (including X‑rays and surgery), alongside a small number of serious complaints about communication and a disputed diagnosis. ## Services - **Diagnostics & monitoring (on-site):** digital X‑ray, ultrasound, ECG, biochemistry, haematology, blood pressure monitoring, and an in‑house laboratory. - **Surgery & inpatient care:** operating theatre, hospital ward; owners mention **surgeries** including treatment after a **fractured leg**, and a **knee replacement** mentioned as a prior operation. - **Orthopaedics:** listed as a specialty; reviews describe repeat orthopaedic-type surgeries and imaging for leg injuries. - **Dentistry:** listed. - **Laser treatment:** listed. - **Infection control:** isolation unit listed. - **Pet travel documentation:** pet passport / animal health certificate listed. - **Out-of-hours/emergency cover (when closed):** emergency cover is provided through **Royal Veterinary College Queen Mother Hospital for Animals** (as stated on the website). - **Training status:** listed as a **Veterinary Nurse Training facility** and an **RCVS approved training & assessment practice**. ## Pricing - One reviewer reports an **overnight stay costing £1,300** for their cat (and alleges the diagnosis was wrong). ## People - **Dr Daniel (vet):** praised by one reviewer for helping their dog (“hero”), but criticised by another as “abrasive” and lacking empathy during a cat’s care. - **Claudia (vet):** mentioned positively in one review for being “incredible” during a visit. - **Martin (doctor/vet):** credited in a review with long-term involvement in a dog’s orthopaedic history (including a knee replacement in the past) and being present for a later urgent leg-injury visit with imaging and further surgery. - **Reception team:** one review highlights **Mark** at reception positively; another review describes receptionists as rude—feedback is mixed. ## Reviews **4.2 stars from 232 reviews.** Themes below are drawn from the latest written reviews available to us. - **Orthopaedic/injury cases with imaging and surgery:** owners describe fractured-leg care and leg injuries worked up with **X‑rays**, with some reporting multiple surgeries over years and good recoveries. - **Speed of appointments:** one owner reports being offered an appointment within an hour for a leg injury and completing examinations and imaging within half a day. - **High praise vs serious complaints:** several reviews say pets’ lives were saved and surgeries went well; a minority report very poor experiences, including a claimed **misdiagnosis**, high cost for an overnight stay, and concerns about empathy/attitude and follow-up recommendations.

## Summary Triage Vets describes itself as an **independent** veterinary clinic. Based on its website, it’s set up for day-to-day primary care alongside in-house diagnostics, with **digital X‑ray (radiography)**, **ultrasound**, and an **on-site laboratory**. In the latest reviews available to us, owners repeatedly mention **consultations tailored to the pet’s situation**, with vets and nurses **talking through options**, plus **follow-up by phone and email** after appointments. ## Services Services listed on the clinic website include: - **Consultations** - **Preventative care** - **Dentistry** - **Surgery** - **Diagnostic imaging**, including **on-site digital radiography (X‑ray)** and **ultrasonography** - **Laboratory services**, including an **on-site laboratory** - **Emergency services** (described on the website as support when a pet is unwell) ## People The latest review content refers to the **vets and nurses** as a team rather than naming individuals. What owners highlight: - **Taking time to understand the problem** and give advice “specifically suited” to the pet and owner’s circumstances. - **Explaining options clearly**, including talking owners through each option during the consultation. - **Follow-up contact**, with owners mentioning **phone** and **email** follow-ups. ## Reviews **Google rating: 4.9 stars from 264 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Owners describe consultations as **individualised rather than rushed**, with pets not treated as “just another visit.” - **Option-based decision-making** is mentioned: vets and nurses **talk through multiple routes** rather than giving a single directive. - **Aftercare communication** comes up explicitly, including **follow-up phone calls and emails**.

## Summary Mandeville Veterinary Services is part of the Goddard Veterinary Group (established in 1952) and is **RCVS accredited**. The website highlights routine preventative care and health-plan style support (including a **free new pet health check** and a preventative healthcare plan with discounts on selected routine procedures). Review signals are mixed: one reviewer describes a **pre‑op consultation for cat castration being refused due to an English‑language communication issue**, while another describes the clinic as **friendly and well run**. ## Services Based on the clinic website summary and the reviews, services referenced include: - **Free new pet health check** - **Preventative healthcare plan (ProActive Pets)**, including discounts on: - Routine neutering - Dental procedures - Kennel cough prevention - Tick protection - **Annual vaccinations** - **Flea and worming treatments** - **Microchip implantation** - **Nurse health assessments** - **Pre‑operative consultation** (mentioned in relation to cat castration) - **Emergency care arrangement:** the wider group operates **3 emergency hospitals** (no further details provided) ## People No individual clinicians are named in the information provided. Review experiences conflict: - One reviewer reports being told a **consultation could not go ahead because a family member “can’t speak English well”**, and felt this was discriminatory. - Another reviewer describes the practice generally as **friendly** and **well run**, without further specifics. ## Reviews **2.5 stars from 2 reviews.** Themes below are drawn from the latest written reviews available to us. - **Communication/access concern:** a reviewer describes a cat’s **pre‑op castration consultation being refused** due to English-language communication, and says the slot was then given to someone else. - **Positive general impression (less detailed):** another reviewer says the clinic is **friendly** and **well run**, without describing specific treatment or outcomes.