Specialist Vets in Barnet

## Summary Creature Comforts Barnet is set up for both routine care and urgent cases, with multiple recent reviews describing same-day emergency access and rapid treatment decisions. Owners repeatedly mention a calm, “clean” clinic environment designed to reduce stress (treats/tennis balls for pets, tea/coffee for owners), and several describe staff taking time to explain what’s happening and keep pets settled. Concrete examples mentioned in reviews include: - A same-day emergency appointment where a dog was diagnosed with a uterine infection and taken to surgery within the hour. - An emergency visit after a dog ate a toxic substance, handled “calmly and efficiently,” with the process explained. - Staff spending time acclimatising an anxious dog so vaccinations could be given without a muzzle. - Extras aimed at lowering stress, such as goodie bags for pets when they leave. ## Services Services and capabilities explicitly mentioned in the latest reviews include: - Same-day emergency appointments - Surgery (a dog operated on urgently for a uterine infection) - Treatment for toxin ingestion (emergency assessment and management described) - Support for neurological emergencies (a cat seen during an epilepsy attack) - Routine check-ups (including senior cat check-ups) - Vaccinations/injections - First aid training session (for owners) - Online appointment booking (mentioned as “easy”) ## People - **Kate (vet)**: One reviewer describes Kate spending significant time helping an anxious dog acclimatise so injections could be given “with no bother” and without needing a muzzle. - **Reception/team (names not given)**: Several reviews highlight the front-of-house experience—welcoming arrivals, offering tea/coffee, and keeping the process calm during emergencies (including explaining next steps during toxic ingestion and urgent cases). ## Reviews **Google rating: 4.9 stars from 127 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Fast access for urgent problems, including reports of same-day emergency appointments and very rapid progression to surgery when needed. - Clear communication during stressful visits (owners mention the team explaining the process during emergencies). - Strong emphasis on reducing pet anxiety: acclimatisation before injections, treats/tennis balls, and “goodie bags” to make visits positive. - Clinic environment repeatedly described as clean, calm, and thoughtfully designed to put pets (including senior cats and anxious dogs) at ease.

## Summary Wellpet Veterinary Practice Ltd is a veterinary clinic for cats and dogs, and is also described in the clinic data as a **veterinary nurse training facility**. No corporate group affiliation is stated in the information provided. Reviews most often describe supportive, calm handling and clear explanations during consultations (including discussing diagnosis and treatment options), but a small number of recent reviews report the opposite—**a rushed appointment after a long wait**, and **front-desk interactions described as aggressive**, particularly around cancelling a **monthly pet-plan**. Concrete details mentioned by owners include: - **Cat and dog care** across multiple visits (both routine and illness-related outcomes reported). - **Vaccinations**, including a visit specifically for a **FeLV vaccination** (with one reviewer disputing the advice they were given about vaccine coverage). - A clinic environment described as **spotless, well-equipped, and calming** (from one detailed account). - A **monthly pet-plan** arrangement is referenced (with one reviewer unhappy about cancellation/fees). ## Services Services and capabilities referenced in the provided information include: - **Veterinary care for cats and dogs** (multiple reviews mention ongoing care for both). - **Vaccinations**, including **FeLV vaccination** (explicitly requested in one review) and discussion of **core vaccines**. - **Examinations and treatment planning**: one owner describes a thorough exam, detailed Q&A, and explanations of diagnosis and treatment options. - **Veterinary nurse training facility** (listed in the clinic data). ## Pricing - One reviewer reports paying **£70** for an appointment (they felt the consultation was rushed and not worth the cost). ## People - **Reception team (unnamed):** Experiences are mixed. One detailed negative review describes a receptionist as “rude and aggressive” when the client tried to cancel **monthly pet-plan payments**, including mention of debt collectors. Other reviews describe reception/check-in as welcoming and efficient. - **Veterinary team / “Dr.” (unnamed):** One detailed review describes the vet as taking time to examine a cat thoroughly, answering questions in detail, and clearly explaining diagnosis and treatment options. Another review reports the vet **rushed the appointment** and gave advice the client believed was incorrect regarding protection from core vaccines versus FeLV vaccination. ## Reviews **4.8 stars from 149 reviews.** Themes below are drawn from the latest written reviews available to us. - Many owners describe **kind, helpful staff** and repeat use for both **dogs and cats**. - A detailed positive account highlights a **thorough exam**, **clear explanations**, and a **clean, calm clinic environment**. - A small number of recent negative reviews report **front-desk conflict** (especially around **pet-plan cancellation/charges**) and one report of **long waiting followed by a rushed consultation**. - One reviewer raises a specific concern about **vaccination guidance** (attending for **FeLV vaccination** but feeling the advice given about coverage was wrong).

## Summary Triage Vets describes itself as an **independent** veterinary clinic. Based on its website, it’s set up for day-to-day primary care alongside in-house diagnostics, with **digital X‑ray (radiography)**, **ultrasound**, and an **on-site laboratory**. In the latest reviews available to us, owners repeatedly mention **consultations tailored to the pet’s situation**, with vets and nurses **talking through options**, plus **follow-up by phone and email** after appointments. ## Services Services listed on the clinic website include: - **Consultations** - **Preventative care** - **Dentistry** - **Surgery** - **Diagnostic imaging**, including **on-site digital radiography (X‑ray)** and **ultrasonography** - **Laboratory services**, including an **on-site laboratory** - **Emergency services** (described on the website as support when a pet is unwell) ## People The latest review content refers to the **vets and nurses** as a team rather than naming individuals. What owners highlight: - **Taking time to understand the problem** and give advice “specifically suited” to the pet and owner’s circumstances. - **Explaining options clearly**, including talking owners through each option during the consultation. - **Follow-up contact**, with owners mentioning **phone** and **email** follow-ups. ## Reviews **Google rating: 4.9 stars from 264 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Owners describe consultations as **individualised rather than rushed**, with pets not treated as “just another visit.” - **Option-based decision-making** is mentioned: vets and nurses **talk through multiple routes** rather than giving a single directive. - **Aftercare communication** comes up explicitly, including **follow-up phone calls and emails**.

## Summary Mandeville Veterinary Services is part of the Goddard Veterinary Group (established in 1952) and is **RCVS accredited**. The website highlights routine preventative care and health-plan style support (including a **free new pet health check** and a preventative healthcare plan with discounts on selected routine procedures). Review signals are mixed: one reviewer describes a **pre‑op consultation for cat castration being refused due to an English‑language communication issue**, while another describes the clinic as **friendly and well run**. ## Services Based on the clinic website summary and the reviews, services referenced include: - **Free new pet health check** - **Preventative healthcare plan (ProActive Pets)**, including discounts on: - Routine neutering - Dental procedures - Kennel cough prevention - Tick protection - **Annual vaccinations** - **Flea and worming treatments** - **Microchip implantation** - **Nurse health assessments** - **Pre‑operative consultation** (mentioned in relation to cat castration) - **Emergency care arrangement:** the wider group operates **3 emergency hospitals** (no further details provided) ## People No individual clinicians are named in the information provided. Review experiences conflict: - One reviewer reports being told a **consultation could not go ahead because a family member “can’t speak English well”**, and felt this was discriminatory. - Another reviewer describes the practice generally as **friendly** and **well run**, without further specifics. ## Reviews **2.5 stars from 2 reviews.** Themes below are drawn from the latest written reviews available to us. - **Communication/access concern:** a reviewer describes a cat’s **pre‑op castration consultation being refused** due to English-language communication, and says the slot was then given to someone else. - **Positive general impression (less detailed):** another reviewer says the clinic is **friendly** and **well run**, without describing specific treatment or outcomes.

## Summary East Barnet Veterinary Practice Ltd is set up for both routine care and urgent problem-solving, with reviews describing same-day appointments for acute issues (for example, a cat struggling to swallow) and staff staying out of hours to try to get the best outcome for a dog. Owners also mention planned procedures such as cat spays and dental surgery (including teeth surgery with a difficult recovery). Experiences with communication and manners are mixed: several reviews praise clear explanations and professionalism, while a small number describe rudeness from a vet (“Ralph”) and from reception when asking about appointment pricing. ## Services - **Urgent appointments and treatment**: immediate appointment offered for a cat having difficulty swallowing; treated and collected a few hours later (grass lodged in the throat was removed/managed). - **Surgery**: cat spay described as going smoothly with quick recovery. - **Dentistry**: “teeth surgery” for an older cat, with follow-on support during a hard recovery. - **Exotics**: one owner describes an “exotic specialist vet” who successfully treated their pet. - **Veterinary nurse training facility** (listed in the clinic data). - **Emergency veterinary services (24/7 or extended hours)** (listed in the clinic data). ## Pricing - **£275** mentioned for treatment relating to a cat with difficulty swallowing (grass lodged in throat), which the owner felt was “well worth it.” - One reviewer felt costs were “very reasonable compared to other practices,” but no other specific amounts were provided. ## People - **Maureen (Dr Maureen Reiser)**: repeatedly mentioned for clear explanations and patience; one owner described detailed guidance for a cat’s wound after a fight and clear follow-up instructions. - **Em**: credited with “going above and beyond” by staying out of hours to try to get the best outcome for a dog; also praised for clear explanations and answering many questions. - **Dee (Doina) and Ollie**: thanked for saving a dog’s life (“Mr Archie owes his life to Dee (Doina) and Ollie”). - **Dr Rachel**: highlighted for supporting an older cat through a difficult recovery after teeth surgery; owner described extensive help from her and the team. - **Ralph**: one recent reviewer described him as “very rude.” - **Reception**: one reviewer praised getting through straight away to a kind, understanding receptionist who arranged an immediate appointment; another described a rude call when asking for appointment pricing and felt they were incorrectly assumed to be seeking a free appointment. ## Reviews **4.6 stars from 363 reviews.** Themes below are drawn from the latest written reviews available to us. - **Clear explanations and transparency**: owners mention vets explaining problems, next steps, possible outcomes, and costs. - **Help in urgent situations**: immediate appointment for swallowing difficulty; another case involved staff staying out of hours. - **Successful outcomes across different needs**: life-saving care described for one dog; smooth spay; support after dental/teeth surgery; one review specifically mentions exotics treatment. - **Mixed experiences with politeness**: a small number of reviews describe rudeness from a named vet and from reception, in contrast with multiple reports of compassionate communication.