North London Veterinary Clinic

North London Veterinary Clinic describes itself as an independent clinic and states it provides 24-hour emergency healthcare for pets. The website lists a broad mix of routine and more complex work (including advanced dentistry, orthopedic surgery, and advanced diagnostics) for cats, dogs, and rabbits, plus practical admin help like pet passports/travel scheme and assistance with pet insurance claims.

Owner experiences in the latest reviews are split: several long-term clients describe rapid help in urgent situations (including a weekend-evening poisoning case where a dog was treated overnight), while two recent 1-star reviews report being hung up on during phone calls, including one where the caller says their cat was in critical condition.

Services

From the clinic website

•24-hour emergency care (described as “24 Hour Emergency Healthcare for your Pet”).
•Advanced dentistry.
•Neutering/spaying.
•Advanced illness and disease diagnostics.
•Orthopedic surgery.
•Vaccinations for cats, dogs, and rabbits.
•Specialised diets & formulated foods.
•Pet passport and travel scheme.
•Help with pet insurance claims.

From reviews (examples of care mentioned)

•Emergency treatment for poisoning, including overnight care and stomach-pumping.
•“Complicated issues” managed for a dog (details not specified by the reviewer).

People

•Ray (vet) is named in multiple reviews. Owners describe him as
•Particularly effective with anxious/scared cats, getting them calm during handling and exams.
•Not pushing extra treatments (“never tries to upsell”) and being “thorough and comprehensive.”
•Responsive in urgent situations (one review describes him being available within ~30 minutes on a weekend evening for a poisoning emergency).

Reviews

Google rating: 3.8 stars from 37 reviews. “”

•Phone/front-desk experience is a major negative theme in recent 1-star reviews, with two reviewers stating they were hung up on; one also says the receptionist “did not know anything about how to register or pricing.”
•Strong praise for the vet’s clinical handling and animal manner, especially with nervous pets (cats described as calmer with him; a dog reportedly relaxed and happy to enter the clinic).
•Emergency responsiveness is highlighted in one detailed account of after-hours care for a poisoning case, including overnight treatment.
•Value/upselling: one reviewer explicitly says the vet “never tries to upsell,” while another mentions “fair prices” without giving figures.

Reviews for North London Veterinary Clinic

Note: Showing the 5 most recent Google reviews out of 37 we track in total. Recent reviews may not be representative of overall sentiment.

Michael Wiezik

a month ago

My cat is in critical condition and I tried to arrange the visit for him. They hung up on me 3 minutes into the phone conversation.

Siobhan O'Connor

3 months ago

The receptionist did not know anything about how to register or pricing, was extremely rude and hung up the phone on me! I couldn't believe it! Will not be taking my dog here.

3 weeks ago

Marta Mjm

Only been there once, nice vet very friendly my cat was really comfortable and felling better already

Nicolas Velez

2 years ago

Professional, passionate and a nice person. Fair prices and good service

A H

Ray is an experienced vet, who is wonderful with my cats. They are such scaredy cats and when he takes them out they are calm and he is really good with them, he is like the cat whisper!! He never tries to upsell. He really knows his stuff. Other local vets are very bling, and you walk away with medication and too many things you dont need, I cannot recommend Ray enough, he is through and comprehensive - he is really fantastic. Thank you Ray. 2023

Leon Roy

We've been relying on Ray and his clinic for over two decades now. He not only dealt with our two cats and two german shepherds through their ups and downs he literally saved the life of our german shepherd after she ingested poison. He was available to us within 30 mins of the episode (on a weekend evening no less), took our animal in and spent the night pumping her stomach and providing her the necessary care and treatment to see her pull through. Excellent vet, empathetic and with a wealth of experience we will be forever grateful for.

Michael P

I have had the benefit of using this VET for three years since the arrival of our puppy. I have to say some of these negative reviews seem quite unfair. The place is not dirty or unsanitary. But more importantly this vet is really excellent in terms of his knowledge and experience (we have dealt with some complicated issues here concerning our dog), his mannerism with our dog and he very obviously cares deeply about his animal patients. Notwithstanding the fact that our dog has been through some uncomfortable procedures and is poked and prodded whether he is at this vet, our dog is genuinely happy and excited to walk through the door and see him, such is the mannerisms and care this man shows towards the dog, and our dog is not always easy to make friends with. By way of comparison, I have taken the dog to another vet who seemed to have little idea how to handle him and our dog tried to bite him (he would never bite this vet).

yeckaplice

4 years ago

Finally a vet who cares! Very happy to swap cushioned seats in the waiting area for an actual sincere care from a practitioner with what seems like decades of experience. Really happy we found him. Don't trust fancy pretty vets in our area, honestly didn't have a great experience with most. This guy I could trust my own health to, not only my dog. Highly recommend.