Medivet Mill Hill – Vets in Barnet
Clinic Overview
Medivet Mill Hill is part of the Medivet group and provides general veterinary care for cats, dogs, rabbits and other small mammals. Services and facilities include in-house lab support, X-rays, dentistry and nurse clinics, and the practice is listed as an ISFM cat-friendly clinic. Recent feedback is mixed: some clients praise the friendliness, care and fees, while others report problems with reception, plan-related charges and refunds.
Medivet Mill Hill is part of the Medivet group and provides general veterinary care for cats, dogs, rabbits and other small mammals. Services and facilities include in-house lab support, X-rays, dentistry and nurse clinics, and the practice is listed as an ISFM cat-friendly clinic. Recent feedback is mixed: some clients praise the friendliness, care and fees, while others report problems with reception, plan-related charges and refunds.
Services
- •General veterinary care for common pets and small mammals, including routine consultations, vaccinations, parasite care, microchipping and neutering.
- •Diagnostics and treatment support, with in-house laboratory testing, X-rays and dentistry listed.
- •Preventive and follow-up care, including nurse clinics, home visits and Animal Health Certificates for pet travel.
- •Additional areas listed by the practice include cardiology and neurology, with reviews also mentioning visits for issues such as a cat with swollen lips and ongoing worming medication under a healthcare plan.
- •Out-of-hours care is provided via Medivet 24 Hour Hendon.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. A published out-of-hours consultation fee is listed at £130, with no charge for assessment by phone. Reviews give a few further examples, including £61 for a consultation and £14.50 for a healthcare plan, with one client also disputing £29 in additional plan-related payments. Feedback on value is mixed, with one reviewer praising the fees and another strongly criticising billing and refund handling.
People
- •Caroline Dewhurst (Lead Veterinary Surgeon) — listed with special interests in cardiology and neurology.
Reviews
Google rating: 4.6/5 from 113 reviews.
- •Recent feedback is mixed rather than one-sided.
- •Positive comments mention a friendly welcome for new clients and praise for the overall service, fees and care.
- •Negative reviews focus on customer service and organisation, especially around reception interactions.
- •Billing and plan administration are a recurring concern in the negative feedback, including disputed consultation charges, delayed refunds and confusion over what a healthcare plan covered.
